Pulse & People

Performance & CRM marketing: win leads, keep customers

Our marketing has one clear goal: enough qualified leads for your sales team and customers who stay. To get there, we combine performance marketing – Google Ads, social ads and email – with CRM and lifecycle marketing: onboarding flows, newsletters and reactivation. Steered by metrics such as cost per lead, conversion rate and ROAS.

01When performance and CRM marketing make sense

When your pipeline needs more.

  1. a. The pipeline is too thin. Your sales team has capacity, but too few qualified leads.
  2. b. Leads come in but don't fit. Lots of enquiries, few deals – targeting and messaging need sharpening.
  3. c. Customers buy only once. Without onboarding and lifecycle marketing, revenue is left on the table.
  4. d. Nobody knows what works. Without clean tracking, budget can't be steered properly.

02What we take over in performance and CRM marketing

Marketing that works for sales.

  • Lead generation & Google Ads
  • Social media marketing & social ads
  • Email & direct marketing
  • CRM & lifecycle marketing, user journeys
  • Ad & campaign creation
  • Tracking & reporting by CPL, conversion rate and ROAS

We're not a classic agency that delivers campaigns and disappears. Our marketing is built around sales: we don't just look at clicks, but at how many leads become customers – and how long those customers stay.

It works best when marketing, sales leadership and account management work together. But you can also hire us for marketing as a standalone project.

03Performance marketing vs. CRM marketing

Performance marketingCRM marketing
GoalWin new customersRetain and grow existing customers
AudiencePeople who don't know you yetLeads and customers in your database
ChannelsGoogle Ads, social ads, email campaignsOnboarding flows, newsletters, reactivation
MetricsCost per lead, conversion rate, ROASRepeat purchase rate, retention, revenue per customer

04How it works

Three steps. One point of contact.

  1. Intro call

    30 minutes on video, free of charge.

  2. Plan & tracking

    Define goals, channels and measurement.

  3. Campaigns

    Go live, test and keep optimising.

05FAQ: Performance & CRM marketing

Short and honest answers.

Your question isn’t here? Write to us – a real person will answer.

Q.01

What's the difference between performance marketing and CRM marketing?

Performance marketing wins new customers through measurable campaigns, for example with Google Ads, social ads or email. CRM marketing looks after existing customers – with onboarding, newsletters and reactivation.

Q.02

What is lead generation?

Lead generation means attracting prospects who leave their contact details – for example through an ad, a form or a landing page. Your sales team then follows up on these leads.

Q.03

Which metrics matter in performance marketing?

Above all cost per lead (CPL), conversion rate and return on ad spend (ROAS). In CRM marketing, repeat purchase rate and retention are added.

Q.04

Can I hire you for marketing only?

Yes, as a project with a clear scope. But marketing delivers the most when it works together with sales and account management.

Let's talk about your leads.

30 minutes on video, free and without obligation. Afterwards you get a proposal with a clear scope, a clear deadline and a clear price.